Terms of Use

Last updated: 31 October 2026

1. Who operates this website

This website is operated by ESTATEREAL Limited. Contact us using the details below or the enquiry form.

2. Website and product access

Please use this website in accordance with these terms and applicable law. It provides information about ESTATEREAL OS and ways to contact us, start a trial or access a linked application. Account creation, trials, subscriptions and use of the application are governed by the terms and privacy information applicable to those services. Browsing this website or sending an enquiry does not purchase a subscription or create a property-management, tenancy or investment agreement.

3. Product information and demonstrations

We aim to keep product information accurate and useful. Features, integrations, supported services, pricing and availability may change. Check the details applicable to your intended plan before committing to a service. Illustrative screens and staging demonstrations may use fictional records and simulated services; they do not establish that an integration or feature is enabled for your account.

Website material is general product information. It is not legal, tax, financial or property-investment advice. Decisions about screening, agreements, payments and compliance remain subject to your own assessment and the requirements applicable to your circumstances.

4. Acceptable use

You may view this website and share links for legitimate personal or business purposes. You must not introduce malicious code, interfere with availability, attempt unauthorised access, bypass form protections, submit spam or impersonate another person. Automated access must respect applicable law and must not disrupt the service or harvest personal information.

5. Content and trademarks

Website text, graphics, software, designs and logos are protected by intellectual-property rights belonging to us or our licensors. ESTATEREAL is a registered trademark. Product and service names belonging to other organisations remain their respective owners’ property. A reference to another service does not itself imply endorsement or a partnership.

You may retain copies of publicly available product information for your own evaluation, keeping ownership notices intact. Reproduction for resale, misleading use of our identity or use suggesting an unauthorised association requires our prior written permission. Published brand guidelines do not transfer ownership or grant a general trademark licence.

6. Enquiries and communications

Provide accurate contact details and only information you are entitled to share. Do not include passwords, payment-card details, tenant identity documents or other sensitive records in the website form. We may filter abusive or automated submissions and contact you about your enquiry during business hours. Accepted enquiries may be shared with authorised team members in the ESTATEREAL HQ Slack workspace’s general channel for follow-up. Sending an enquiry does not subscribe you to a newsletter.

7. Privacy and cookie choices

Privacy Policy explains how we handle website information. The Cookie Policy describes necessary technologies, Google Analytics and Meta Pixel. Optional analytics and marketing tags require your separate choice. Acceptance of website terms is not consent to optional tracking. Use Cookie settings to review or withdraw that choice.

8. External links

Links may take you to the ESTATEREAL OS application, social networks or other providers. Those services have their own terms, security controls and privacy practices. We do not control third-party content or guarantee its continued availability.

9. Availability and responsibility

We use reasonable care in maintaining this website, but access may be interrupted for maintenance or events outside our control. We do not promise that all website content will always be current, complete or free of errors. Assess product suitability using the agreed service information and applicable subscription terms.

To the extent permitted by law, we are not responsible for indirect business losses arising solely from reliance on general website material or an interruption to this marketing website. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. Your mandatory consumer and data-protection rights remain unaffected.

10. Changes and applicable law

We may update these terms by publishing a revised version with a new date. Any separately agreed contract continues to be governed by its own terms. These website terms are governed by the law of England and Wales, with the non-exclusive jurisdiction of its courts. If you are a consumer, mandatory protections and any right to bring proceedings in your home jurisdiction continue to apply.